FAQ's

FAQ's

We understand better than anyone the complex situations that families face when traveling other districs and from Pershawar for healthcare .Here are some of the most common questions families ask:

Outpatient Visits

What are the OPD Timings?
You can get the information by calling our 091-9211430 Ext-1500 and 091-9211430 Ext-1515 and asking for respective clinical department
How can i get information regarding on appointment from doctor?
You can get the information by calling our 091-9211430 and asking for respective clinical department
can i cancel or change my appointment on the phone?
Yes, you can call on OPD numbers.
What should i bring to my first appointment?

If available, the following shall be brought at the first appointment:

  • Medical records - past medical records pertinent to your diagnoses, such as x-rays, test results, and consultation reports
  • Immunization records - an up-to-date record of immunizations.
  • A list of any allergies includes food, medication, and materials.
  • Referral letters from General Practitioner (GPs) or any doctor (if applicable).
How long is the wait to see the doctor?

In case of appointment, one hour after the registration.

How will I be Registered?

When you will arrive at the registration counter, you will be given a Medical Record Card along with a registration slip.

What happens after my first visit?

On your second visit to LRH, bring your Medical Record Card for your information retrieval. In case if you forget your Medical Record Card, give your name and cell number at the registration counter. Once the initial evaluation is made, your medical team will develop a management plan specifically for you. This plan will be explained to you in detail.

How do i know about the different tests performed in the radiology department?

For information and queries, you may contact our Department of Radiology which can provide you the information regarding the different tests performed at LRH. You may contact on:
For CT Scan
For MRI
For Ultra sound
For Nuclear Medicine
For Mammography

When can i collect my investigation reports?

Reporting time depends upon the type of test being performed. Reports of simple procedures are available earlier while the more complex ones need more time. The reports will be available online and can be collected from report collection units on the time communicated to you while the receipt was given to you; however, it is advisable to confirm the pickup time for the test report collection from the relevant department. For information and queries: 091-9211430

Does LRH provide rehabilitation services in following disciplines?

Yes, LRH offers rehabilitation services in the following disciplines:

  • Cardiac Rehabilitation
  • Pediatric Rehabilitation
  • Geriatric Rehabilitation
  • Neurological Rehabilitation
  • Hand Reconstructive Surgery Rehabilitation
  • Physiotherapy
  • Occupational Therapy
  • Speech Therapy
  • Psycho Therapy


You may contact 091-9211430 for further queries and details.

Inpatient Visits

Why to use LRH for health care?
Conveniently located at the center of the city as an eminent landmark in Peshawar, LRH is the largest private tertiary care hospital with 1500 plus beds, Doctors 1350, Staff 4500 serving the community for more than 60 years in all medical disciplines. The hospital functions round the clock. It is fully equipped with the most advanced and sophisticated equipments to meet all your diagnostic and treatment needs. Coming to Lady Reading Hospital means complete management and treatment under one roof.
what should i do in case of an emergency?
In case of an emergency, it is advised to bring the patient directly to the Accident and Emergency Department in LRH.
What is admission Process?
At Lady Reading Hospital, patient can get admission through OPD, E/R depending upon your need and the nature of your problem. Details can be obtained from the admission office at 091-9211430.
What are the OPD and IBPP Timings?
OPD timing is 8:00 am to 04:00 pm Saturday and Sunday are off. IBPP timings are 04:00 pm to 09:00 pm Saturday and Sunday are off.
When will we have a follow up appointment?
Before your patient leaves the hospital, you will be counseled regarding the follow-up appointment in our outpatient clinic.

For Visitors

Are visitors allowed while my patient is staying in the hospital?
Visits from family and friends can make a hospital stay seem shorter and brighten a patient's day. However, it's also important that our patients get the rest they need to recover and be ready to go home. Daily visiting hours are from 4:30 pm to 6:30 pm.
What other guidelines should visitors know about?

Only two visitors at a time are permitted for each patient. Children under the age of 14 are not allowed to visit the patients. Our patients are more vulnerable to infections, so visitors with a cold, flu, vomiting, diarrhea, fever, rashes, fifth disease, head lice, chicken pox or other infection should wait until their condition has improved before visiting.

Is there anything that is not allowed in the hospital?

No jewelry or large sums of money. LRH is not responsible for money or other valuables brought in by patients and families. Alcoholic beverages, weapons or illegal drugs are not permitted in any area of the hospital. Any visitor who brings these items to the hospital will be escorted out by a security guard and may be refused subsequent visiting privileges

General Information

What can i do to ensure my patients wellbeing while in the hospital?
Keep a list of all the medications your patient takes, including herbal or nutritional supplements and vitamins. Bring a list of medications and reports to all your appointments. Include prescriptions, over-the-counter medications and dietary supplements like vitamins and herbs. Tell your doctor about drug allergies if known. Ask about side effects and what to avoid while taking the medication. Ask the pharmacist if the medicine looks different than one you previously used.
Where can i eat while at the hospital?

Our hospital cafeterias serve breakfast, lunch, and dinner at minimal cost and are open to patients and families.

can i smoke anywhere?
No, LRH is smoke free facility and we appreciate your cooperation.
how can i get welfare/discount on procedures?
Process needs to go through Social welfare Department.
How can i register complaints?
You can fill the feedback form available in all OPDs or visit hospital complain department.
How can i apply for a job?
LRH advertises job vacancies in leading newspapers from time to time. You may also visit our Careers page at www.lrh.edu.pk/careers for current job vacancies.
What is procedure for official Email?
For the Official Email, visit lrh.edu.pk > Download > General Download and search Email request form. Download it and fill requirements.

Information Videos

Our Hospital Information Videos
Family Medicine
Sehat Sahulat Card
Lab Tests

Have Any More Question..?

Can I drive myself home after my surgery or procedure?
No. Because anesthesia is required for surgeries, we cannot let anyone drive themselves home following a procedure. We ask that you arrange for a family member or close friend to drive you to home.
When should I go to Urgent Care?
  • Earaches and sore throats
  • Headaches
  • Flu and cold symptoms
  • cuts and burns
  • Animal bites
  • Rashes
  • fractures
  • Joint pain, arthritis
  • Drug screening
  • Immunizations and flu shots
Am I able to apply online for a Post in Hospital?
No, not at this time. We are currently working on an electronic platform for our human resources department.
How long is the pharmacy service available for?
Pharmacy service is available 24 hours a day, seven days a week.

Lady Reading Hospital

It was established in 1927and it is just 200 meters away in the south of the Grand Trunk Road, behind the famous historical Qila Balahisar. Famous MasjidMuhabat Khan,Ander Shehr bazaar, Qissa Khawani bazaar and Khyber bazaar is across the road of LRH. LRH is just outside historical wall in the jurisdiction of cantonment board. The anecdote of the hospital of its coming into being is that His Excellency Lord Reading, viceroy of India from 1921 to 1926, happened to visit Peshawar.

Lady Reading Hospital MTI

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Online Lab Reports

Careers

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How to Complaint.

How to visit OPD Doctor.

How to get Admission.

How to get Private Room.

How to get Death Certific...

How to get Medical Bills.

How to Discharge Patient.

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